The Locks Doctor - Website


We were approached by a family-run locksmith business to help them build a new and impactful website.

We approached this challenge by:

  • Understanding their business needs
  • Building a custom website that met these needs and allowed for smart search engine optimisation
  • Testing and assessing the site to ensure a great user experience

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The Locks Doctor provides exactly the service you might expect. They are a family run, local and fully independent emergency locksmiths company based in Emsworth, England. Keeping their locksmith skills local, their services span across areas including Fareham, Gosport, Portsmouth, Havant across to Chichester, Selsey, Arundel, Littlehampton, Petersfield, Midhurts and Liphook.

With a wide local area to cover The Locks Doctor has a need to appeal to a number of people and businesses in various locations and with different requirements. To represent themselves online the owners decided that a professional website needed to be built which would provide customers with all the key information that they may need to access.

To do this, they approached us to help them make something functional and appealing to the eye that would put them in a good position to perform well in search engine rankings.

The Locks Doctor - Website

The Solution

We took a holistic approach to this challenge, first seeking to understand the business and their market before deciding on the best solution for them. After the initial research phase, the team used the information they had gathered to design and develop a custom built website that looked professional and would allow visitors to easily navigate to the relevant information they required.

To ensure the best possible user experience the website was created to be responsive and work across all platforms include mobile, tablet, desktop and laptop computers. Although this was the case, the site was built with mobile viewing first in mind as, from our research, we understood that most visitors would be using their phone to find a quick solution to their locksmith needs.

Finally, we worked to test flexibility and accessibly by viewing and testing the website across multiple browsers and various platforms.

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